Privacy Notice

We use your information to:

• Deliver our workshops and programmes effectively
• Personalise your wellness journey
• Send you relevant updates and resources
• Improve our services based on feedback
• Manage our relationship with your organisation
• Respond to your questions and support needs
• Create anonymised insights about workplace wellbeing
• Keep our services safe and secure
• Your name and contact details

As a UK business, we follow UK GDPR requirements.

We process your information when:

• We have your consent
• We need to fulfil our contract with you or your organisation
• We have a legitimate business interest that doesn't override your rights
• We need to comply with legal obligations

We only share your information with trusted partners who help us deliver our services.

All our partners are bound by strict confidentiality agreements and UK data protection laws.

Our Trusted Partners Include:

• Workshop facilitators and wellness experts
• Insights Discovery® practitioners
• Our technology service providers
• Analytics providers who help us improve our services

We might also need to share information:

• With your employer (if they've arranged our services for you)
• If we reorganise our business structure
• If we're required to by law
• To protect our legal rights or prevent fraud
• As a UK business, we follow UK GDPR requirements.

When you visit our website, we use cookies and similar technologies to:

• Keep our website working properly
• Remember your preferences
• Understand how people use our services
• Make our website more user-friendly

You can control cookies through your browser settings. However, some parts of our website might not work as well if you disable certain cookies.

We keep your information only for as long as we need it:

• While you're actively participating in our programmes
• To comply with legal requirements
• To respond to questions about services we've provided
• To maintain accurate business records

For Insights Discovery® profiles:

• We maintain strict control over profile access and distribution
• Profiles are only retained in secure, approved storage systems
• We follow Insights Discovery® retention requirements
• Profiles are never stored on local drives

For other workshop records, we typically retain these for:

• The duration of your company's wellness programme
• Any period required by our contractual obligations
• Up to 6 years for business record purposes

Protecting your information is crucial to us. We use appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed inappropriately.

Our security measures include:

• Encrypted data storage with multi-factor and biometric authentication
• Secure file sharing systems
• Regular security assessments
• Staff training on data protection
• Access controls and authentication
• Regular security updates

While we do our best to protect your information, no online system is 100% secure.

We encourage you to:

• Keep your login details private and stored within a well respected password manager like 1Password.
• Contact us if you spot anything unusual.
• Use strong, unique passwords for any accounts, using passkeys whenever possible and never reusing passwords.

Our services are designed for adults in workplace settings. We don't knowingly collect information from anyone under 18 years old. If we discover we have information about a minor, we'll delete it promptly.

At Team-Wellness Ltd®, we believe in being transparent about your privacy rights. As a UK resident, you have several important rights regarding your personal information

i. Right to access:

‍You can ask us for a copy of your personal information and check how we're using it. For example, you might want to know what information we hold about you from workshop registrations or wellness assessments.

ii. Right to Correction:

If you spot any mistakes in your information, just let us know and we'll update it. This could include updating your contact details or correcting any inaccurate information from your wellness programmes.

iii. Right to Erasure:

You can ask us to delete your personal information when it's no longer needed. For instance, if you're no longer participating in our wellness programmes or using our services.

iv. Right to Restrict Processing:

You can ask us to temporarily pause using your information while you check its accuracy or our reasons for processing it.

v. Right to object

You can object to us using your personal information for marketing purposes. If you do, we'll stop sending you marketing communications.

vi. Right to data portability

You can ask for a copy of your information in a format that's easy to reuse. This might be useful if you want to share your Insights Discovery® profile with a new employer.

To exercise any of these rights, please visit our Contact page at team-wellness.co.uk/contact or email us at hello@team-wellness.co.uk. We'll respond to your request within 28 working days of receiving and acknowledging it.

If you believe we're not handling your information properly, you have the right to complain to the Information Commissioner's Office (ICO). However, we'd appreciate the chance to address your concerns first, so please contact us before approaching the ICO.

Withdrawing Your Consent

If you've given us permission to process your personal information, you can withdraw this at any time. This won't affect anything we've already done with your information before you withdrew consent. Just contact us using the details above, and we'll help you with this.

‍Yes, we review and update this Privacy Notice regularly to ensure it accurately reflects how we use your information and complies with UK data protection laws.

When we make significant changes, we'll:

• Update the 'Last Updated' date at the top
• Post a notice on our website
• Email you if the changes substantially affect how we use your information

Information You Share With Us

We welcome your questions about privacy.

You can reach us by:

Email:

‍hello@team-wellness.co.uk‍

Post:

Team-Wellness Ltd
Suite 7 Beaufort House
Beaufort Court
Sir Thomas Longley Road
Rochester, Kent
ME2 4FB

‍
Company Registration Number: 15497847

To request a copy of your information or exercise any of your rights:

1. Visit our contact page at team-wellness.co.uk/contact

2. Email us at hello@team-wellness.co.uk

We'll respond within 28 working days of receiving and acknowledging your request.